This Privacy Policy describes how RTQ FOODS Pvt.Ltd (“we”, “our”, “us”) collects, uses, and protects your information when you visit or make a purchase from www.rtqfoods.com
Information We Collect
When you visit our website, we may collect the following information:
Personal information such as Name, Email Address, Phone Number
Billing and Shipping Address
Payment information (processed securely via payment gateway)
Order details and purchase history
IP address, browser type, and device information
How We Use Your Information
We use the collected information to:
Process and deliver your orders
Provide customer support
Improve our website and services
Send order updates and notifications
Prevent fraud and ensure security
Send promotional emails (only if you opt-in)
Payment Information
All online payments are processed through secure payment gateways such as:
Razorpay / Gpay / Debit Card / Credit Card
We do not store your card details on our servers.
Cookies
Our website uses cookies to improve user experience. Cookies help us:
Remember your cart items
Understand user behaviour
Improve website performance
You may disable cookies through your browser settings.
Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Third-Party Services
We may share your information with trusted third parties such as:
Payment gateway providers
Shipping and logistics partners
Analytics providers
These third parties only receive information necessary to perform their services.
Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
For requests, contact us at:
Email: md@rtqfoods,com Phone: 9884198858
Changes to This Policy
We reserve the right to update this privacy policy at any time. Changes will be posted on this page.
Contact Information
If you have any questions about this policy, please contact:
Company Name: RTQ FOODS Pvt,Ltd Address: 73/49 2nd street secretariat colony kilpauk Chennai 600010 Email: md@rtqfoods.com Phone: 9884112342
